2-1-1 Tennessee Statewide Resource Network

Full Resource Name:

Hospitality Hub - Memphis

82 North Second Street
Memphis, TN 38103

(901) 522-1808



Provides services for homeless people including access to refreshments and restrooms, a temporary mailing address, locker storage, computer use, use of telephone to make local and long-distance calls, with job counseling, crisis management counseling and referrals to supportive services such as emergency housing and mental health resource treatment referrals. Also assists in obtaining birth certificates and state IDs and provides travel assistance for homeless persons and a free monthly legal clinic. Staffed by volunteers from area churches; sponsored by Downtown Churches Association. Provides weekday work program through the city of Memphis at the site.

Legal clinic is the 2nd Tuesday of the month at 1:00 pm through HELP (Homeless Experience Legal Protection), a volunteer program that provides legal help for homeless people. Memphis volunteers are coordinated by Baker, Donelson, Caldwell & Berkowitz law firm with Memphis Area Legal Services and the Community Legal Center.

Guests must first go through an intake interview on Mon, Wed or Fri 9:30 pm - 1:00 pm before receiving most HUB services. Guests can use HUB services for up to three months. The HUB is not a drop-in center, a day shelter or place to hang out, but a place for homeless persons to take care of business that will lead them out of homelessness.

Provides half the price of a long-distance one-way Greyhound bus ticket for homeless guests of the center who can document that they have employment and a more stable living arrangement in another city. Funds are limited and each case is reviewed individually.

Apply for food stamps Mondays 12:30 pm; open to anyone.

Lifeline Cell Phones on Fridays 9:30 am; open to anyone.

Work Local: day employment for homeless

Primary Services:

General Information


Intake interviews: Mon, Wed, Fri 9:30 am - 1:30 pm; Legal Clinic: 2nd Tuesday of the month at 1:00 pm - 3:00 pm; Apply for food stamps: Monday 12:30 pm; Lifeline cell phones: Friday 9:30 am; Work Local: Be outside in morning for pick-up

Intake Process:

Requires intake interview; call for information regarding any program

Program Fees:

No Fee. For the long-distance bus tickets, guests must provide half the cost of a non-refundable, one-way Greyhound bus ticket


To be eligible for long-distance bus ticket, guests must provide: 1) Half the cost of the ticket; 2) Proof that there is someone at the destination to receive you; and 3) Proof of permanent residency in the city he/she wishes to travel to.

Verification of all of the above will be made by a HUB director and takes at least two business days. Assistance WILL NOT be given to any individual who receives an income.

Phone Numbers



(901) 522-1808



(901) 763-1869

Address Listings

82 North Second Street
Memphis, TN 38103
Physical82 N Second St
Memphis, TN 38103


Kelsey Johnson

Kelsey Johnson

Executive Director



CJC homeless; Work Local Daily Work Program with city of Memphis

Date of Official Change:

March 7, 2018

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