2-1-1 Tennessee Statewide Resource Network

Full Resource Name:

Burlington Branch Library - AARP Tax Assistance - 2017

4614 Asheville Highway
Knoxville, TN 37914

(865) 521-5569



Trained AARP volunteers help in filling out federal income and Tennessee tax forms. Sites are open on designated days and times from Feb 6th- April 10th, 2016 - on Tuesdays 10:30 am - 2:30 Call (865) 521-5569

Primary Services:

General Information


Call for appointment (865) 521-5569
Feb 6th- April 10th, 2018 ; Tax persons at the library on Tues only 10:30 am - 2:30 pm; Appointment only

Intake Process:

Site is open on designated days and times from 2/8/18 through 4/12/18. Must call Tax-Aide Appointment Center (865) 521-5569 for an appointment.


(1) PHOTO ID for all adults

(2) BOTH SPOUSES must be present if filing together

(3) SOCIAL SECURITY CARDS/ITIN for individual, spouse and all dependents OR Social Security/ITIN Verification Letter(s) issued by the Social Security Administration

(4) BIRTH DATES for individual, spouse and all dependents

(5) ALL PROOF OF HOUSEHOLD INCOME - wage and earning statements (such as W-2, W-2G, 1099-R), interest and dividend statements from banks, documentation of self-employment income, a copy of last year's federal and state tax returns (if available)

(6) ALL PROOF OF HOUSEHOLD EXPENSES - education/tuition statements, Educator's expenses, out of pocket medical expenses, mortgage statements, property tax statements, charitable contributions, childcare expense statement

(7) CHECKING ACCOUNT NUMBER and BANK ROUTING NUMBER for Direct Deposit of refunds.

(8) IP PIN NUMBER - Provided by the IRS if the taxpayer has been a victim of identity theft

(9) HEALTH INSURANCE MARKETPLACE STATEMENT (FORM 1095-A) - Provided by health insurance provider if the taxpayer or anyone else that appears on the tax return received health insurance through the Affordable Care Act Marketplace in 2017.

Program Fees:

No Fee


AARP Tax-Aide is a free tax assistance service for low- and middle-income taxpayers, with special attention to those 60 and over.

Phone Numbers



(865) 521-5569

Address Listings

4614 Asheville Highway
Knoxville, TN 37914




Date of Official Change:

February 4, 2018

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