2-1-1 TENNESSEE

2-1-1 Tennessee Statewide Resource Network

Full Resource Name:

Access from AT&T - Low Cost Home Internet Service

6055 Primacy Parkway Suite 200
Memphis, TN 38119

(855) 220-5211

www.att.com/access

Description:

Provides low-cost home Internet service to qualifying households participating in the SNAP program; this is a four year program, beginning in April 2016 to increase internet accessibility to home computers in under-served areas. To be eligible, must have at least one resident who participates in the US Supplemental Nutrition Assistance Program (SNAP or Food Stamps) living in the residence; and must have an address in AT&T's 21-state service area which offers home Internet service, and must be without an outstanding debt for AT&T fixed Internet service within the last six months or outstanding debt incurred under this program.

Primary Services:

General Information

Hours:

Call Center Hours: Mon - Fri 9:00 am - 6:00 pm Central Time

Intake Process:

Call to apply or apply online; may also download a form to print, fill out and mail or email from the website; must provide proof of one person in the household being on SNAP or food stamps (copy of EBT or SNAP card or letter from DHS confirming participation in the SNAP program)

Program Fees:

Monthly fees range from $5.00-$10.00/month, depending on download speed of Wi-Fi available at applicant's residence; applicants are not required to pay installation or modem charges/fees to participate in the program.

Languages:

Spanish (forms to download also available in Spanish)

Eligibility:

Persons who have at least one SNAP recipient living in their home (does not need to be the homeowner or persons whose name is on the rental lease); call or look online first to confirm that internet access is available in your neighborhood; must also have no outstanding debts to AT&T

Is Shelter?

No

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