United Way MyFreeTaxes Partnership - Online Tax Filing

(855) 698-9435

www.myfreetaxes.com

Description:

Provides free state and federal tax preparation and filing assistance for the current tax year (does not support prior year tax returns) through website and hotline. For individuals needing to file both federal and state tax returns, both returns must be submitted and e-filed at the same time in order for service to be free.

Phone Numbers

MyFreeTaxes Helpline

(855) 698-9435

Contacts

Information

Primary Contact

Hours:

Available January 15, 2019 - April 30, 2019
Website Tax filing hours: 24/7

MyFreeTaxes Helpline and Live Chat hours: Mon - Sat 8:00 am - 9:00 pm (Central). Helpline will be closed on Federal Holidays.

Intake Process:

Visit the website and click the "File For Free" button to start. Must have access to the internet and a valid e-mail address in order to file taxes online. Helpline staff can assist users with questions but cannot process returns for them.

Documents Needed:
1) Social Security or Individual Taxpayer Identification Number (ITIN) for each family member and working adult
2) 1095-A for anyone on the tax return who received a tax credit from the healthcare.gov marketplace
3) Childcare provider name, address, and tax ID, if applicable
4) Bank routing and account numbers for checking or savings account (if return qualifies for refund via secure direct deposit)
5) A valid email address
6) Last year's tax return with the Adjusted Gross Income (AGI) amount from 2017

Program Fees:

No fee for individuals or households with an income of $66,000 or less in 2018. Fee varies if household income is over $66,000 (cost determined by H&R block). Certain complex items on a tax return may also generate a fee.

Eligibility:

Open to all, but individuals and households with an income above $67,000 in 2018 will have to pay a fee to file.

Geography Served

  • Alabama
    • Arkansas
      • Georgia
        • Kentucky
          • Mississippi
            • Missouri
              • North Carolina
                • Tennessee
                  • Virginia

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