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City of Memphis 3-1-1 Call Center - Government Information Line/Website/Mobile App

125 N Main Street Room 438
Memphis, TN 38103

(901) 636-6500

www.memphistn.gov/government/311

Description:

Provides a city government information line which accepts citizen complaints and questions about city services, refers concerns to proper agencies, and tracks progress of responses to citizen concerns for the city of Memphis. Citizens may file a complaint in person, by phone, online or through the SeeClickFix mobile app with a smart phone. Filing online allows citizens to track the status of their requests online as well.

Phone Numbers

Main

(901) 636-6500

Fax

(901) 636-6200

Address Listings

Physical
(Primary)
125 N Main Street Room 438
Memphis, TN 38103

Contacts

Carolyn Malone

Primary Contact

Manager

Hours:

Mon - Fri 8:00 am - 5:00 pm

Intake Process:

Call, walk in or file a complaint via the website; may also download the new SeeClickFix app from the Android and iPhone store to take a picture of a problem issue in the city, add a description and submit it to the 3-1-1 center for resolution. Citizens who file a complaint online will be able to track the progress of their request online as well.

Program Fees:

No Fee

Eligibility:

Memphis residents

Handicap Accessible?

Yes

Date of Official Change:

September 25, 2019

Geography Served

  • Tennessee
    • Shelby County

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    Geography Served

    • Tennessee
      • Shelby County

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      Geography Served

      • Tennessee
        • Shelby County

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        Geography Served

        • Tennessee
          • Shelby County

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