2-1-1 Tennessee Statewide Resource Network

Full Resource Name:

Assistance in Locating FTP ( formerly VITA Volunteer Income Tax Assistance) Sites

22 N Front St #400
Memphis, TN 38103

(800) 906-9887



Provides free tax assistance to low- and moderate-income individuals and families who cannot prepare their own federal tax returns. Certified volunteers provide the tax return preparation service at community locations. Call your local 2-1-1 for list of sites or after mid-January, the IRS VITA hotline (800) 906-9887. VITA site information is also available at the 2-1-1 TN website (http://211tn.org).

General Information

Intake Process:

Call your local 2-1-1 or (800) 906-9887 (IRS VITA hotline available in mid-January) for list of VITA free tax preparation sites.

Program Fees:

No Fee


VITA free tax preparation is for individuals and families with a annual household income of around $53,000 or less.
VITA does NOT prepare forms for rental income, farm income, military income (unless a military site), complicated Schedule D, profit or loss from a business (Schedule C), unreimbursed employee business expenses, adoption credits, sale of property (home or stocks), foreign earned income and moving expenses.

Customers must provide: all W-2s, 1098, or 1099 forms; Social Security card or individual tax ID number for all individuals listed on return; voided bank check or savings deposit slip for direct deposit of refunds; if e-filing, each spouse must be present to sign return; amount and dates of estimated or other tax payments made; child care provider ID numbers; amounts of other income; property tax statement.


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Phone Numbers

VITA Site Locater Number

VITA Site Locater Number

(800) 906-9887

Address Listings

22 N Front St #400
Memphis, TN 38103


Yvonne Howard

Yvonne Howard

Local UWMS FTP Coordinator

(901) 433-4300



VITA Tax Site Locater

Date of Official Change:

March 7, 2018

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