Provides discounted rates for portion of the MLGW utility bill that deals with solid waste and sewer fees for persons who are 65 and older and/or disabled and who meet income eligibility and other requirements. Applications take at least 45 days to process; after that time applicants may call the 3-1-1 Call Center to inquire about their application status.

Phone Numbers

Main - 3-1-1 Call Center(Primary)
(901) 636-6500
Alternate - Environmental Engineering (Sewer) Department
(901) 576-6720

Address Listings

125 N Main Street Room 640 (City Hall)
City of Memphis Solid Waste Fee Department
Memphis, TN 38103


Mon - Fri 8:30 am - 5:00 pm

Intake Process:

Complete and return the Solid Waste Fee and Sewer Rate Discount Application provided by the City of Memphis Public works, with the needed documentation; print off the application and guidelines of eligibility from the website

Program Fees:

Eligible applicants will receive a discounted solid waste fee of $7.50/month plus a sewer rate discount (this sewer discount will be based on the volume of waste water used by each customer)


To qualify for this discount, persons must have an active MLGW utility account in their name, be the head of the household, live in a household where the total combined income is $25,000 or less/year; and either be 65 years old or older OR be medically certified as being totally (100%) disabled; requires proof of age, proof of income (see application for acceptable proofs), physician's proof of disability if disabled.

Applications can be mailed in, but MUST be notarized; if applications are brought in person, they do not have to be notarized and can be turned in by either the applicant or by the applicant's power of attorney.

Date of Official Change:

September 23, 2019

Primary Services: